FAQGet Support

Important Notice

Presently, travel between Malaysia and Singapore is limited to the Reciprocal Green Lane (RGL), Periodic Commuting Arrangement (PCA) and Death, Critical illnesses, and Emergency Visits (DCEV) schemes. The government of Malaysia is in discussions with the government of Singapore on reopening the borders.

An announcement will be made by the respective governments once travelling procedures are finalized and discussions are completed.

In preparation for this, the state of Johor is conducting an early vaccination programme for selected Malaysian citizens who are considered as Economic Frontliners. Economic frontliners will have access to vaccines that are mutually recognised by both countries and will be prioritised when the borders are reopened. All submitted data will be treated in accordance to the Malaysian Personal Data Protection Act (Act 709) or PDPA.

Importance of Providing Personal Data

Please do understand that it is important for you to provide the necessary personal data for the purpose of registration, verification, communication and events notification. The failure to supply your personal data as requested, may result in us being unable to continue processing your application. It is also important that the data you have supplied is kept up-to-date. You should therefore notify us of any changes so that we may update our records accordingly.

Confidential and Secure Disclosure of Personal Data

We treat the confidentiality of your personal data very seriously, which is of the utmost importance to us. Personal Data provided shall be kept confidential. However, in certain circumstances, it would be necessary for us to provide or disclose your personal data for the purposes as stated above to the following categories of persons (whether within or outside Malaysia) and where we do so, we would merely disclose data that is necessary for the purpose of such disclosure: anybody or person to whom we are compelled or required to do so under any laws or in response to any competent or government, state, provincial, local government, statutory or municipal authority, industry regulators, agency or body; law enforcement authorities; such sub-contractors or third party service or product providers. In addition, where we consider it necessary or appropriate for the purposes of data storage or processing or management, we may transfer your personal data to another entity under the state of Johor, under strict conditions of confidentiality and similar levels of security safeguards.

Data Security & Safeguards

We consider it our responsibility to provide you with reasonable protection in respect of their personal data protections. We shall endeavour to implement the appropriate administrative and security safeguards and procedures in accordance with the applicable laws and regulations to prevent the unauthorized or unlawful processing of your personal data and the accidental loss or destruction of, or damage to, your personal data.

Your Rights of Corrections

You have the right to request the correction of information about you, held by us and you may write to us at <0>support@immuplan.zendesk.com</> if you wish to:-

  • request that we correct any of your personal data that is inaccurate, incomplete or out-of-date;
  • request that we cease processing your personal data. However, please note that this may result in us being unable to complete the processing of your application.

Early Vaccination Programme
Technical Support
HomeFAQGet Support

© 2021 Immuplan
Bahasa Melayu